Frequently Asked Questions

Seraph is a luxury high-rise apartment community in downtown Salt Lake City at 136 E South Temple Street, positioned between downtown and The Avenues. Seraph offers studio, one-, two-, and three-bedroom apartment homes with elevated amenities, premium apartment finishes, and a walkable location near City Creek Center, Temple Square, TRAX, and Memory Grove Park.

Seraph is located at 136 E South Temple Street, Salt Lake City, UT 84111, near South Temple and State Street in downtown Salt Lake City. The community is close to City Creek Center, Temple Square, The Avenues, Memory Grove Park, Harmon's Grocery, TRAX, downtown restaurants, and major Salt Lake City destinations.

Seraph offers studio, one-bedroom, two-bedroom, and select three-bedroom penthouse apartment homes in downtown Salt Lake City. Visit the Floorplans page for current pricing, availability, square footage, move-in dates, and any current leasing specials.

Seraph combines a downtown South Temple address, high-rise views, luxury apartment finishes, resort-inspired amenities, rooftop gathering spaces, concierge-inspired services, pet-friendly features, controlled-access parking, EV charging, and walkable access to City Creek Center, The Avenues, Temple Square, TRAX, and Memory Grove Park.

Yes. Seraph is a new luxury apartment community in downtown Salt Lake City. Prospective residents can view available studio, one-, two-, and three-bedroom homes online or contact the leasing team for current move-in options, pricing, and specials.

Many Seraph apartment homes and amenity spaces offer elevated downtown, Capitol, and mountain-view opportunities. Views vary by floorplan, floor level, orientation, and apartment home, so prospects should ask the leasing team about available homes with the view profile they prefer.

Yes. Originally constructed in the 1960s as South Temple Tower, an office building, Seraph has been redeveloped through a major office-to-residential conversion in 2025. The project retained and reused the existing structural elements, which substantially reduced the need for new materials and lowered the total embodied carbon compared to a new build.

Seraph offers studio, one-bedroom, two-bedroom, and select three-bedroom penthouse apartment homes in downtown Salt Lake City. Current availability, square footage, pricing, lease terms, and move-in dates are listed on the Floorplans page and change frequently.

Yes. Seraph offers select three-bedroom penthouse apartment homes with elevated layouts and high-rise views. Penthouse availability is limited and changes frequently, so contact the leasing team for current pricing, availability, and tour options.

Visit the Seraph Floorplans page to see current pricing, available apartment homes, square footage, move-in dates, and lease options. Pricing and availability change frequently and are not guaranteed until confirmed by the leasing team and reflected in the lease documents.

Seraph may offer limited-time leasing specials or move-in offers. Current specials can change without notice and may vary by apartment home, lease term, and move-in date. Visit the Floorplans page or contact the leasing team for the current offer details and eligibility requirements.

The Total Monthly Price is intended to help prospects understand the recurring monthly cost associated with a selected apartment home. It may include base rent and recurring required monthly charges shown in the fee guide or leasing flow. Optional charges such as parking, storage, pets, or selected services may vary. Review the fee guide and lease documents before applying.

Yes. Pricing, availability, specials, lease terms, deposits, fees, and move-in dates can change based on apartment selection, demand, lease term, screening results, and timing. Please contact the leasing team for the most current information before applying or signing a lease.

Yes. Relocating renters can review floorplans online, schedule a guided or virtual tour when available, submit an application online, and coordinate lease signing and move-in steps with the Seraph leasing team. Contact the team if you are relocating to Salt Lake City and need help narrowing floorplans or move-in timing.

To apply for an apartment at Seraph, visit the Floorplans page, select an available apartment home, and follow the online application steps. If you need help choosing a floorplan, checking availability, or understanding current pricing and specials, contact the leasing team before applying.

Lease terms may vary based on the apartment home selected, move-in date, availability, and current leasing policy. Contact the leasing team or review the online leasing flow for the current lease-term options available for your preferred home.

Yes. Prospective residents can tour Seraph before moving in, including available apartment homes, model homes, and community amenities when available. Please bring a valid government-issued photo ID for your tour.

Seraph accepts both scheduled appointments and walk-ins during office hours, subject to team availability. We recommend scheduling a tour in advance so our team can reserve time, prepare the best route, and show the apartment homes and amenities that match your needs.

Seraph does not currently offer self-guided tours. Please contact the leasing team to schedule a guided tour of available apartment homes and community amenities.

Seraph offers online tour resources and may offer virtual-tour options for select apartment homes or community spaces. Visit the Virtual Tours page or contact the leasing team to confirm current virtual-tour availability for the floorplans you are considering.

Please bring a valid government-issued photo ID. It is also helpful to bring your desired move-in date, preferred floorplan, budget range, parking needs, pet information, and any questions about fees, utilities, amenities, or the application process.

Most completed applications are reviewed within approximately 24 hours, although timing may vary based on screening results, document submission, rental history verification, income verification, and application volume. For an update on your application, please contact the leasing team.

Seraph reviews applications using established rental-qualification criteria, which may include identity verification, income verification, rental history, credit history, background screening, and income-to-rent ratio. Screening criteria are applied in accordance with applicable law and fair housing requirements. Please contact the leasing team for the current rental criteria before applying.

Applicants are generally required to show gross monthly income equal to at least 3x the monthly base rent, subject to current rental criteria and any applicable guarantor or additional screening requirements. Please contact the leasing team to confirm current income requirements for your selected home.

Rental qualifications may include income verification, credit review, rental history, identity verification, background screening, and other criteria outlined in Seraph's rental-qualification policy. Applicants should review the current rental criteria before applying. Contact the leasing team for a copy of the criteria and any questions about your specific situation.

Income may be verified through recent pay stubs, employer verification, offer letters, bank statements, tax documents, or other approved documentation depending on the applicant's employment and income type. Self-employed applicants, relocating applicants, and applicants with nontraditional income should contact the leasing team before applying to confirm acceptable documentation.

Credit is reviewed through Seraph's application screening process using established rental criteria. The screening process may evaluate credit history, payment history, outstanding balances to prior housing providers, bankruptcies, judgments, collections, and other factors permitted by applicable law. Screening results may affect approval, deposit requirements, or additional conditions.

Guarantor or co-signer options may be available depending on the applicant's screening result and current rental criteria. Contact the leasing team before applying to confirm whether a guarantor or co-signer is accepted and what documentation is required.

Corporate lease options, employer-paid housing arrangements, or relocation-related leasing needs should be discussed directly with the leasing team. Availability, approval requirements, lease terms, and documentation may vary by company, resident, and selected apartment home.

Up-front costs may include application fees, administrative fees, security deposit, one-time amenity fee, pet deposit, one-time pet fee, prorated rent, first month's rent, and any selected parking or storage charges. Please see our Floorplans page for more information. Please request a written move-in cost estimate before signing.

In addition to monthly base rent, residents may be responsible for recurring monthly charges such as utilities, amenity package, parking, storage rental, pet rent, and selected services. Monthly charges vary based on the apartment home, lease terms, optional selections, and applicable utility billing. Please review the fee guide and lease documents before applying.

Residents can pay rent through the online resident portal using a bank account, debit card, or credit card. Processing fees may vary by payment method. If you need another payment option, contact the leasing office to confirm whether personal checks or certified funds are accepted under current community policy.

Yes. Residents are required to maintain renter's insurance that meets Seraph's lease requirements. Please contact the leasing team for the required coverage limits, additional insured or interested party instructions, and proof-of-insurance submission process.

Wi-Fi or internet service is included through Seraph's amenity package. Please contact the leasing team for details on service speed, setup, equipment, supported providers, and any options for cable, streaming, or upgraded service.

Seraph will coordinate setup for certain community-billed utilities. Residents are responsible for setting up electricity service directly with Rocky Mountain Power before move-in. The leasing team will provide utility setup instructions as part of the move-in process.

Residents are responsible for utilities and applicable monthly charges as outlined in the lease. Wi-Fi or internet service is included through the amenity package. Monthly utility charges can be paid through the online resident portal for convenience. Please contact the leasing team for the current utility billing structure and estimated monthly charges.

Before move-in, contact the leasing team to coordinate move-in timing, access instructions, loading-area guidance, elevator or building access requirements, and any mover documentation that may be required. Specific procedures may vary by move-in date, apartment location, and building operations.

Keys, fobs, smart-access credentials, parking access, and other access devices are provided as part of the move-in process after required lease documents, payments, insurance, utilities, and move-in requirements are complete. Contact the leasing team for your specific move-in checklist.

Before move-in, your apartment home will be professionally cleaned and inspected. Our team reviews key home systems and finishes, including appliances, plumbing, lighting, access devices, and general condition, so your home is ready for move-in.

Seraph community amenities include: 25th-floor rooftop deck retreat and luxury lounge with fire lounges and outdoor grilling spaces; 7th-floor resort-inspired heated pool and year-round spa; elevated social lounge with catering kitchen and entertainment experiences; state-of-the-art fitness studio with premium equipment and skyline views; exclusive Pet Grooming Lounge and Dog Park with grooming suites and drying stations; secure package locker system with oversized parcel and cold storage accommodations; private, temperature-controlled storage suites; luxury guest suite for visiting family and friends; controlled-access parking with EV charging stations; professional co-working spaces and meeting areas; dedicated concierge services; panoramic city and mountain views; controlled-access community with smart entry systems; and secure resident cycling lounge with repair station.

Yes. Seraph features a 25th-floor rooftop deck retreat and luxury lounge with fire lounges, outdoor grilling spaces, and panoramic downtown, Capitol, and mountain-view opportunities.

Yes. Seraph offers a 7th-floor resort-inspired heated pool and year-round spa for residents.

Yes. Seraph offers a state-of-the-art fitness studio with premium equipment and skyline views.

Yes. Seraph offers professional co-working spaces and meeting areas designed for residents who work from home, need a quiet place to focus, or want access to shared work-friendly community spaces.

Yes. Seraph offers an elevated social lounge with a catering kitchen and entertainment experiences for residents and their guests, subject to community policies and any reservation requirements.

Yes. Seraph offers dedicated concierge services and concierge-inspired hospitality to support residents and enhance the downtown Salt Lake City living experience.

Yes. Seraph offers a secure package locker system with oversized parcel and cold storage accommodations. Package procedures, delivery access, and resident pickup instructions are handled according to community policy.

Yes. Seraph offers private, temperature-controlled storage suites from 15 to 145 square feet, subject to availability and applicable storage rental fees. Contact the leasing team for current storage sizes, pricing, and availability.

Seraph apartment homes include a full-size in-unit washer and dryer, stainless-steel kitchen appliances, induction range, microwave, and dishwasher. Select homes may include additional features or finish variations, so confirm appliance details for your preferred apartment home with the leasing team.

Seraph does not currently offer furnished apartments as a standard ready-to-lease option. However, our team can connect residents with a local furnishing partner that may be able to assist with furnishing a selected apartment home. Availability, cost, timing, and furniture packages should be confirmed directly with the furnishing provider.

Yes. Seraph offers a luxury guest suite for visiting family and friends, subject to availability, reservation requirements, fees, and community policies. Contact the leasing team for current guest-suite details.

Yes. Seraph offers controlled-access garage parking for residents, with remote-entry access and available EV charging stations. Parking availability and monthly parking fees may vary by lease and selected parking option. Complimentary guest parking is available for scheduled tours; please contact the leasing team before arrival for parking and access instructions.

Complimentary guest parking is available for scheduled tours. Before arriving, contact the leasing team for the most current parking and building-access instructions so your tour can begin smoothly.

Yes. Seraph offers controlled-access resident parking with EV charging stations. EV charging availability, access, and any related charges should be confirmed with the leasing team.

Yes. Seraph offers a secure resident cycling lounge with a repair station for residents who bike around downtown Salt Lake City or use cycling as part of their commute or lifestyle.

Yes. Seraph is a pet-friendly apartment community in downtown Salt Lake City. We welcome cats and dogs, with up to two pets per apartment home. Seraph also offers a Pet Grooming Lounge and Private Dog Park. Breed restrictions, weight limits, pet deposits, pet fees, and monthly pet rent may apply; please contact the leasing team for the current pet policy.

Please see our Floorplans page for more information on fees and contact the leasing team for current pet rent, pet limits, restrictions, and any required documentation.

Yes. Seraph offers an exclusive Pet Grooming Lounge and Dog Park with grooming suites and drying stations, giving pet owners convenient spaces to care for their pets at home.

Yes. Seraph is located in downtown Salt Lake City with convenient access to TRAX light rail, UTA bus routes, rideshare services, and major downtown streets. The community's location near South Temple and State Street makes commuting across downtown, The Avenues, the University of Utah, Delta Center, Sugar House, and Salt Lake City International Airport straightforward.

Seraph is located within the Salt Lake City School District. School boundaries and assignments can change, so prospective residents should confirm current school assignments directly with the district.

Yes. Seraph is located near City Creek Center in downtown Salt Lake City, giving residents convenient access to shopping, dining, and everyday downtown amenities.

Yes. Seraph is located near historic Temple Square and the heart of downtown Salt Lake City.

Yes. Seraph is positioned between downtown Salt Lake City and The Avenues, making it convenient for renters who want downtown access with close proximity to one of Salt Lake City's most established neighborhoods.

Yes. Memory Grove Park and nearby foothill access are close to Seraph, giving residents convenient access to outdoor space near downtown Salt Lake City.

Yes. Seraph's downtown location provides convenient access to the University of Utah by car, transit, or rideshare. Travel time may vary by route, time of day, and transportation method.

Yes. Seraph is located in downtown Salt Lake City with convenient access to Delta Center and other downtown entertainment, dining, and event destinations. Travel time may vary by route, traffic, and event schedules.

Seraph's downtown Salt Lake City location provides straightforward access to Salt Lake City International Airport by car, rideshare, or transit connections. Travel time depends on traffic, route, and time of day.

Seraph is located in a walkable downtown Salt Lake City setting near shopping, dining, cultural destinations, transit, parks, entertainment, major employment and institutional anchors, and The Avenues. The location is designed for renters who want urban convenience with access to elevated amenities and downtown lifestyle options.

Seraph has an on-site management team available during office hours to assist residents and prospective residents. You can contact the leasing office by phone, text, email, resident portal, or by visiting the office during posted business hours. Our team is here to support leasing questions, resident needs, service requests, package questions, move-in coordination, and general community support.

Yes. Seraph has an on-site maintenance team available to assist residents. Residents can submit service requests through the online resident portal or contact the leasing office for help submitting a request. Emergency maintenance is available after hours for qualifying urgent issues.

Residents should submit maintenance requests through the online resident portal. For urgent maintenance needs, contact the leasing office during business hours or use the after-hours emergency maintenance line for qualifying emergencies. If you need help submitting a request, the Seraph team can assist you.

You can contact the Seraph leasing office by phone, email, text, through the website contact form, through the resident portal if you are a resident, or by visiting during posted office hours. Visit the Contact page for current hours, contact information, and tour scheduling options.

Early lease termination may be possible only in accordance with your lease and applicable law. Advance notice, repayment obligations, termination fees, concessions, rent responsibility, or other lease requirements may apply. Contact the leasing office to review your specific situation before making any move-out plans.

Residents are welcome to make their apartment feel like home, subject to the lease and community policies. Temporary decor, furniture, rugs, artwork, and removable products are generally preferred. Painting, permanent alterations, wall-mounted fixtures, adhesive products, satellite dishes, exterior decor, or balcony modifications may require prior written approval. Please contact the leasing team before making any changes that could affect walls, flooring, fixtures, windows, doors, or building systems.

Subletting and short-term rentals, including Airbnb, VRBO, and similar platforms, are not permitted at Seraph unless expressly authorized in writing under the lease. Residents should contact the leasing office before making any occupancy or guest-use arrangements that could conflict with the lease.

Seraph's quiet hours are 10:00 p.m. to 8:00 a.m. Residents and guests are expected to follow community policies and be respectful of neighbors at all times.

Amenity spaces may be available for resident use or reservation depending on the space, date, time, capacity, and community policy. Fees, deposits, cleaning requirements, guest limits, or time limits may apply. Contact the leasing team for current reservation rules and availability.

Before moving into a downtown high-rise apartment, confirm your move-in date, loading instructions, parking access, elevator or building access requirements, renter's insurance, utilities, package procedures, pet requirements, and any move-in fees. The Seraph leasing team can help you prepare a move-in checklist based on your apartment home and lease terms.